5S PRojectS | PWC | simplifying processes

Simplifying Processes Across Customer Journeys, Service Delivery And Fulfilment

Working with PWC on two separate occasions to help them speed up their clients, we've simplified processes from customer journeys, onboarding and service delivery all the way through to fulfilment.

The Problem

5S Projects | The Process Problems We Solve

manual and non-compliant customer journeys, onboarding processes, service delivery and fulfilment processes

We are super grateful to have had the opportunity to work with PWC to deliver two large scale projects within financial services at Deutsche Bank and UBS, where they required our expertise to help speed up their clients business processes across customer journeys, onboarding processes, service delivery and fulfilment processes. 

These involved designing and building automated workflows that would be used by hundreds of users globally. 

I highly recommend Sonal. She is an excellent Business Analyst with exceptional problem solving skills. She is very engaging and an excellent team player who works collaborative with all programme teams. She has good business and commercial acumen. Sonal is a great asset.

The client outcome

5S Projects | Helping Creative Agencies Scale Up For Faster Growth

happy clients

We were brought in to bridge the gap in business analysis skills that were required to implement changes across global systems and teams.

Working together with them, PWC were able to manage and deliver large scale and complex projects for both Deutsche Bank and UBS, enabling their clients to work compliantly and more efficiently with simplified processes in place. 

Sonal worked with us on a large scale project to build a tailored application for multiple stakeholders with very specific needs. She has singlehandedly defined and fully organised our requirements and contributed greatly to its timely delivery. She’s been the foundation of the optimism that we all have and I would highly recommend her.
Ande Ilao
UBS | Product Development Manager
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Need to Speed Up Your Business?

If you like what you’ve read so far and are interested in working with us, get in touch. 

We’d love to hear from you.

Process Advisory

SImplify your processes

This is for you if you need your creative agency to work harder for you so that you can work less, but don’t know where to start identifying and fixing the bottlenecks. 

Business Coaching

Grow Your Business

This is for you if you want to be coached in all aspects of your business and work towards a long term aim of making your business give you the lifestyle that you deserve.

Transformational Coaching


This is for you if you’re ready to unlock what’s blocking you from making key decisions and changes for the better in your life and in your business. 

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